Audio Crackles

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Valigarmander
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Audio Crackles

Post by Valigarmander » Sat Jun 09, 2018 12:27 am

Hey, I've been having a problem, and maybe one of you computer wiz kids can help me out.

I got a new laptop a few months ago, and I've had a frequent issue with the audio becoming crackly. I have no idea what triggers it, and it seems to happen more or less at random. Disabling and re-enabling my speakers will fix the problem temporarily. The drivers (I have Realtek High Definition Audio) are all up to date. Messing with the sample rate/bit depth doesn't stop it from happening. I've never had this issue before, so I'm a bit at a loss what to do. Got any suggestions for me?

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Re: Audio Crackles

Post by I am nobody » Sat Jun 09, 2018 6:03 am

Are you getting it through the external speakers or an audio jack?

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Re: Audio Crackles

Post by Valigarmander » Sat Jun 09, 2018 6:40 am

The built-in speakers. I don't typically use the audio jack, but I might test it out the next time I get crackles.

Edit: Well, that didn't take long. The audio's the same when using headphones, and switching between speakers and the audio jack doesn't appear to change anything about the crackles.

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Re: Audio Crackles

Post by I am nobody » Sat Jun 09, 2018 7:08 am

Probably worth contacting the manufacturer's support if you haven't already. It could be a motherboard/sound card issue from what you've described, and sometimes you can get free upgrades out of companies when things break this quickly.

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Re: Audio Crackles

Post by Valigarmander » Sat Jun 09, 2018 8:05 am

Yeah, that's what I feared. I was hoping maybe there was some easy fix I wasn't aware of. :doh:

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Re: Audio Crackles

Post by I am nobody » Sat Jun 09, 2018 8:21 am

It might be something simple, but you'd probably void the warranty by opening it and checking yourself. Could also be drivers fighting, but that's usually not any easy fix either.

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